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Contact Us

Blackpool Carers Centre
Beaverbrooks House
147 Newton Drive

Tel: 01253 393748

If you would like to refer yourself or someone else to our service, you can do this by completing our Online Carer Referral Form under Advice and Support, on this website.

Contact Us Form

If you would like to send us a message, ask a question or provide feedback, please complete the form below and we will get back to you as soon as possible.

Online Carers Referral Form

If you are a professional and would like to refer a carer to our service, please complete our quick and easy, Online Carers’ Referral Form.

Complaints Policy and Procedure

Blackpool Carers strives to provide the best service we possibly can. However, we know that there may be times when we do not meet our own high standards. When this does happen we want to hear about it, deal with the situation as quickly as possible and put measures in place to stop it happening again.

We take complaints very seriously and we treat them as an opportunity to develop. This is why we are always very grateful to hear from people who are willing to take the time to help us improve. We always thank people who contact us about their problems, concerns or worries.

CLICK HERE to download our Complaints Procedure.

Visitor Information

We welcome carers and visitors to Beaverbrooks House during weekdays, and at weekends when we regularly hold fundraising and information events.
There is a bus stop right outside and we have free parking available for visitors in our car park at the rear of the building
Our opening times can vary from early morning to late evening.

Please contact us on 01253 393748 or email to check opening times for a specific day.

Beaverbrooks House Virtual Tour

Thank you to Meridian Media for your support, creating the tour for us.

How to find us

Out of Hours/Emergency Contact Numbers

If you need to contact someone in an emergency and our office is closed, please use the numbers below:

Mental Health Helpline
0800 915 4640
or visit:

Adult Social Care duty team
01253 477592

Children’s Social Care duty team
01253 477299

Mental Health Single Point of Access team
01253 951225

Mental Health out of hours crisis team
01253 956280

Samaritans  – 24 hours service
116 123

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